At Uisso Adventures, we understand that planning a trip to Tanzania requires trust. We are deeply committed to protecting the privacy and personal information of our climbers, safari guests, and website visitors. This policy outlines how we handle your data with the same care and precision we apply to our mountain expeditions and wildlife safaris.

1. The Information We Collect

To provide a seamless and safe adventure experience, we collect specific information when you book a tour, inquire about our services, or interact with our digital platforms:

• Identity & Contact Details: Full name, nationality, email address, phone number, and physical address.

• Travel & Logistics: Passport details (required for park permits), flight itineraries, and travel insurance information.

• Health & Safety: Critical data including medical conditions, physical fitness levels (for Kilimanjaro treks), and specific dietary requirements to ensure your safety in the wild.

• Payment Data: Financial transactions are handled via encrypted, secure payment gateways. Uisso Adventures does not store your credit card or sensitive banking information.

• Digital Footprint: Technical data such as your IP address, browser type, and usage patterns collected via cookies to optimize our website’s performance.

2. How We Utilize Your Data

Your information is the foundation of a successful adventure. We use it to:

• Secure National Park permits (TANAPA/Kili-Porters Assistance Group).

• Coordinate logistics with high-end lodges, tented camps, and regional flight carriers.

• Tailor your safari or climb itinerary to your specific physical needs or interests.

• Provide real-time support and communication regarding your arrival and trek progress.

• Improve our digital presence and service offerings based on user feedback.

• Fulfill legal and regulatory requirements within the United Republic of Tanzania.

3. Disclosure of Your Information

We do not sell, rent, or trade your personal data. To facilitate your tour, we only share necessary information with:

• Operational Partners: Selected hotels, local airlines, and park authorities required to finalize your bookings.

• Uisso Field Teams: Your lead guides and mountain crews, ensuring they are aware of any health or dietary needs for your safety.

• Legal Authorities: When required by Tanzanian law or to protect the safety of our guests and staff.

4. Data Security & Protection

Uisso Adventures employs rigorous security protocols to prevent unauthorized access, disclosure, or alteration of your data. This includes secure server hosting, SSL encryption for data transmission, and strict internal access controls.

5. Cookies and Web Analytics

Our website utilizes “cookies” to enhance your user experience. These small files allow us to:

• Recognize you on return visits.

• Analyze traffic patterns to make our itinerary pages easier to navigate.

• Provide relevant content and seasonal adventure updates.

• Note: You may disable cookies in your browser settings, though some website features may be limited.

6. Your Rights & Data Control

As a global traveler, you have the right to:

• Request Access: Obtain a copy of the personal data we hold about you.

• Correction: Ask us to update or fix inaccurate information.

• Erasure: Request the deletion of your data (provided it does not conflict with legal/tax record-keeping requirements).

• Opt-Out: Withdraw consent for marketing newsletters at any time.

7. Data Retention

We keep your information only as long as necessary to fulfill your travel arrangements, comply with Tanzanian financial audit requirements, or resolve any post-trip inquiries.

8. Policy Updates

Uisso Adventures may periodically update this policy to reflect changes in international privacy laws or our internal operations. Significant changes will be highlighted on our website.

9. Contact Us

If you have questions regarding your privacy or wish to update your details, please reach out to our team:

Uisso Adventures & Safaris

Email: info@uissoadventures.com

Phone:+255 744 881 656 

Website: www.uissoadventures.com

10. Your Consent

By booking a day trip, trek or safari with us, or by using the Uisso Adventures website, you signify your acceptance of this Privacy Policy and the processing of your data as described above.