Booking Terms & Conditions

Price Quote & Booking Procedure

To book a trip, contact us with your desired activities and destinations. We will work with you to create the ideal itinerary and accommodations to fit within your budget. Along with this, we may also offer some other activities that fit your interests.

Uisso Adventures & Safaris Limited recognizes that most people do not get many opportunities for such a trip; therefore we put all our efforts into making this a safe and memorable journey for you. Whether that is a Tanzanian wildlife safari, a Kilimanjaro climb, or Zanzibar holiday, we are here to provide a first-class service when planning your dream trip.

For that reason, you might find that we are not the lowest price tour operator that can be found. However, please be aware that there are always details that some operators will be willing to omit in order to offer a lower price. This is particularly common with Kilimanjaro outfitters offering very low budget climbs.

Payment and Cancellations

After an itinerary is agreed upon, a 50% deposit payable by credit/debit cards or wire transfer (through bank or services such as Western Union) is required to hold your reservation. We now accept credit/debit card payments both in person and online

Cancellation Policy

We recommend trip insurance for all travelers to minimize loss in cases of cancellation. Postponements made by clients after a deposit has been made will result in the deposit being applied to the new itinerary. Lodge and permanent tented camps may have stricter loss of deposit policies that will force us to deduct any amount retained by the lodges.

Cancellation of a holiday must be done in writing and is effective from the date we receive the written notification. Reservations that are cancelled, reduced in length of stay or reduced in numbers of participants are subject to cancellation charges.

The charges are expressed in percentage of quoted price as follows:

Liability

Uisso Adventures & Safaris Limited, acts as an agent for hotels, lodges and facilities provided by other parties, firms or corporations and cannot be held responsible for delays, loss, damage, injury or accident or change of itineraries which may occur through the negligence of any individual company entrusted with such service.

The company cannot be held responsible for any occurring loss of personal valuables (e.g. camera, laptop, mobile phone, money etc.) during the activities. The client has to ensure, that at all times, and they take care of their properties.

Insurance

Uisso Adventures & Safaris Limited strongly advises any client to take care of adequate insurance against all risks with a sufficient sum. The company does not provide any medical care and does not accept liability for any inadequate care provided. Travel insurance is strongly recommended for all travelers to obtain coverage for themselves, travel companions and family members to cover unforeseen travel issues such as cancellations, interruptions, delays, lost/stolen/ damaged travel documents and property, medical, and emergency transportation.

Uisso Adventures & Safaris Limited shall not be responsible for any injuries, damages or losses caused to any traveler in connection with dangers and risk inherent in sporting and adventure activities, climatic conditions, accidents or illness, mechanical or construction failure or difficulties, social or labor unrest, local laws, abnormal conditions or developments, acts of God or any other actions, omission or conditions outside the Uisso Adventures & Safaris Limited.

Place of Jurisdiction

The company’s contract is governed by and constructed in accordance with the law of Tanzania. Accordingly, each party irrevocably submits to the jurisdiction of the Tanzanian courts to settle any dispute or matter arising under the contract.